Testimonials

My first time using movers. Other than being behind schedule everything else went well. Joey and Zach were quick and efficient.

This is a very late review for a move we did last November of 2015 within University Place, WA.

We... read moreThis is a very late review for a move we did last November of 2015 within University Place, WA.

We have moved interstate multiple times (CT-IA, IA-CT, CT-IL, IL-WA) and intrastate (2x in CT and WA) since 1996 and BandZ is, by far, the best movers we have used compared to Mayflower, United Van Lines and Bekin. The men (Zac, Brandon and I forgot name of the 3rd) came on time, were very professional and hard working, and very pleasant. Despite the difficulty and challenges, the men were in a good spirits throughout the move. Not a single word of complaint! If you are familiar with the terrain of properties overlooking the Puget Sound, you will understand how steep these properties could be. We moved to a house with a very steep driveway uphill and the moving truck could not go up because its rear end hit the ground. I immediately called Lani and "complained" about why she sent a large truck when I specifically told her the driveway into the house we were moving to had a very steep, not gradual, uphill slope where the lower level was elevated from the street level at least a full storey high, and our unit was on the upper level, therefore a full three storeys above street level. She told me not to worry and assured me these guys were professionals and would find a way to get our stuff into the house safely and carefully. And they did exactly that, hauling each and every item up the long and very steep driveway. These included brand new appliances including a high end 48" commercial dual fuel range! For the first time in our multiple moves, not a single item broke! They even credited us for the 30 minutes lunch break where we provided them with pizza, soda and cold water. read less

I used these guys for our move last week. I was really worried about the move in the beginning, but... read moreI used these guys for our move last week. I was really worried about the move in the beginning, but looking at how profession Zac and Joey were, I was completely relieved that we were in good hands!

At the old place: Our move was scheduled for 9 AM, and they arrived right on time. They did a quick scan of everything that needed to be moved, and got right to it. They were very efficient in dismantling and moving the furniture, and the moving boxes (that we had already packed and labelled). They were very polite and worked around whatever inconveniences came up because of the apartment office not reserving the elevator for our move. We had a lot of loose stuff, and some very heavy boxes, but they were done with loading everything on the truck in about 2 hours.

At the new place: Once we reached there, they took a couple of minutes to discuss with us what goes where, and started unloading the truck instantly. Unloading was the tougher part because the furniture and heavy boxes had to go on different floors, and they couldn't use a dolly as well because of the stairs. But I was quite impressed at how efficiently they unloaded everything and assembled all the furniture in about 2 more hours. They were quite careful with our furniture, and there were no damages.

All in all, a very good experience and I would highly recommend them. Both Zac and Joey were very professional and pleasant. I would hire them again. read less

We hired B&Z to help us with our cross town move last week. I received several quotes from various companies,... read moreWe hired B&Z to help us with our cross town move last week. I received several quotes from various companies, and B&Z seemed to have the best combination of value and record of quality service.

We were not disappointed, and would gladly hire them again in a heartbeat. I submitted a quote online and received a response within an hour. Communication was easy and prompt.

The day of the move, we were contacted and able to coordinate easily with the movers. We lived on an extremely narrow street with extremely limited parking; the movers were able to accommodate and were flexible with where they parked the truck, despite it meaning a longer walking distance for them.

A few of our furniture items got dinged and a few spots on our walls got marked up, as would be expected with any move. The movers were prompt to point this out to me and offered to make it right if I thought it was necessary (which it certainly wasn't).

Hopefully I won't have to move again for a long time, but would definitely go with B&Z again in the future. read less

These guys are awesome! Super professional, communicative and punctual. They took really good care of my furniture.

We found ourselves moving a 4000 sft home twice in the last 18 months.....generally ill advised in my opinion, but... read moreWe found ourselves moving a 4000 sft home twice in the last 18 months.....generally ill advised in my opinion, but circumstances lined up this way.
We thought we had a good moving crew last time around but could not align dates for this move with the same company.
After reading some online reviews we decided to go with B&Z Moving this time.
These guys killed it.....Courteous, Professional and Efficient!
Great crew!!
I strongly recommend these guys if you are in need of a moving company. read less

Answers to the survey B&Z sends afterwards. Lovely company-we would use them again.

How did everything go?-Wonderful! Took longer than expected... read moreAnswers to the survey B&Z sends afterwards. Lovely company-we would use them again.

How did everything go?-Wonderful! Took longer than expected but Brandon and Zach were hard workers and we appreciated their carefulness with our things.

Is there anything we can do to improve our services?-Not that I can think of!

Is there anything we did that you particularly appreciated? And if so, what? Very good about pointing out things that were already a bit scratched or whatnot. Very nice that Zach informed us of going over the estimate the minute he realized the move was taking longer than expected and both gentlemen were very professional.

Would you be willing to recommend our services to friends and family?-Absolutely! And my building enjoyed working with you guys too because you did what they asked. I think they are also recommending you for other moves in the building 🙂 read less

Excellent job by James and Logan for my move to Seattle from Tacoma. Even though it was a relatively... read moreExcellent job by James and Logan for my move to Seattle from Tacoma. Even though it was a relatively smaller move, both were efficient and professional. James kept in communication with me both before they arrived at our home in Tacoma and then again before arriving at the new place in Seattle. B and Z's prices were very fair. The estimate, scheduling and contract process was very easy all done online. I highly recommend them. Check these guys out! read less

I just finished up a move with this company at the time of writing this review. I can not say... read moreI just finished up a move with this company at the time of writing this review. I can not say enough how much I appreciate their hard work. We had three gentlemen with us for this move and they were amazing! Extreamly courteous, careful with our belongings and very personable.

Working with the office side of the move was a snap as they were extreamly organized and efficient. All paper work was sent to us via email and could be sent back the same. Super fast response times to inquiries, even when I messed up our address and had to email them late at night.

I would recommend B&Z movers to anyone looking to move. I was really nervous at first, people handling your belongings and all, but our move was utterly stress free. Thank you again to B&Z and to the three guys who made our move possible!!! read less

The movers were pretty slow and sloppy. It took two movers 5+ hours to move my one bedroom apartment... read moreThe movers were pretty slow and sloppy. It took two movers 5+ hours to move my one bedroom apartment to my new place that's less than 5 miles away. Both of the movers smelled like they hadn't bathed in days.Furthermore, they aren't good at disassembling and reassembling. They had lost hardware for both my bed and couch and couldn't put the couch back together at my new place. Also, my white couch got very dirty since they apparent don't wrap it for the move. I paid for the insurance option that is supposed to cover all lost with a $300 deductible, but when I reached out to them asking about filing a claim for my couch, they just told me to get replacement hardware myself.Overall, really bad experience. Bunch of overpriced amateurs. Would not recommend. read less

The crew of B&Z movers arrived on time and put in an amazing effort. We were only moving 2... read moreThe crew of B&Z movers arrived on time and put in an amazing effort. We were only moving 2 miles, but had 3 pickup locations. They were efficient, fast and very polite and friendly. It was excellent service from start to finish. Highly recommend. read less

Can't say enough about how professional and courteous these gentlemen were. Plus, the most reasonable quote I got for my... read moreCan't say enough about how professional and courteous these gentlemen were. Plus, the most reasonable quote I got for my move in Seattle. Would highly recommend. read less

I contacted to get a quote, which I received over the phone. I told him I'd like to finalize and... read moreI contacted to get a quote, which I received over the phone. I told him I'd like to finalize and confirm everything. Then I was emailed documents to fill out which asked for a lot of details that I needed time to figure out. I sent them back within 2 days and learned the date I had previously booked was no longer available. Zac emailed me back asking if another date could work. I inquired about the next day and was told no, all weekends this month were now booked. So I tried one last time and asked about the following Monday which I also stated in my email was my last option. He replied and said it was available but when I received the final quote via email, the quote was now double what he originally quoted. It went from 3-4 hrs to 7 hrs and the cost doubled as well from $400 to $790. Keep in mind I live in a small 1 bedroom 600 sq foot apartment on ground level with parking right up front and I'm moving 20 minutes away. I explained this to him in my initial quote. I could literally move myself in less than 7 hours.

I asked him for help with understanding how this changed so drastically and he couldn't really explain it other than because he thought I had many little things, he felt it might take them longer to load/unload. Ok?

I called 4 other licensed movers in Seattle and they all quoted 3-4 hours to complete my move so I went with someone else. I didn't get the dates I wanted but I'm not paying double! I feel like this company blatantly doubled my quote because they knew I was in a tight situation and they felt they could take advantage of that. Not an honest way to do business IMO. read less

This was as best of an experience as we could have asked for. Very professional and took care with... read moreThis was as best of an experience as we could have asked for. Very professional and took care with moving our things. After seeing what had to be moved, they informed me the estimated cost would be likely much lower than first quoted. In the end, it was $300 cheaper. Both guys extremely friendly as was Lani over the phone. They were very hard workers and even took the time to play with my son and show him the truck while we finalized the paperwork. I will be recommending them to everyone I know. read less

They arrived on time, were careful moving our furniture, were polite and pleasant. Done in less time than estimated... read moreThey arrived on time, were careful moving our furniture, were polite and pleasant. Done in less time than estimated and charged us for just the time they actually took. What more could we ask? Great company! read less

They move my items very fast and really careful. 99% items are undamaged. There is a small scratch for my... read moreThey move my items very fast and really careful. 99% items are undamaged. There is a small scratch for my lamp during shipment and they paid me the insurance right away without asking further questions.

I'd love to use them again and highly recommend to others. read less

Had a wonderful moving experience they were professional and quick movers. They were on time and moved quickly!

Zac called me a couple times after reading my review and also emailed me to apologize. I really appreciated that... read moreZac called me a couple times after reading my review and also emailed me to apologize. I really appreciated that after the moving stress. He also adjusted the hours for the third person, thanks Zac for your commitment to good service. read less

Yikes, I thought I'd posted this back in July right after our move. This is the second time we have... read moreYikes, I thought I'd posted this back in July right after our move. This is the second time we have used B&Z. We had such a good experience the first time that we didn't even consider using anyone else. Zac, one of the owners, responded immediately to my short notice request, sent me an inventory questionnaire in order to give me a quote. We had two great guys show up and so much time has passed I sincerely apologize at this point for forgetting their names. They worked nonstop moving us out of a 21st story downtown apartment to a 4th floor setup in West Seattle. Just getting the truck into the alley in the middle of downtown was a nightmare, but they kept their great "no worries, we got this" attitude. Access to the condo is via a very small elevator in a tight entryway, buyt they made it work somehow. They even hung around and helped me move the big dining table from one room to another to see how it looked and helped me unroll a very large rug and move it around too. Highly recommend B&Z! read less

I have no idea how this place got such good reviews. I based my hiring of them on the positive... read moreI have no idea how this place got such good reviews. I based my hiring of them on the positive yelp reviews and the good customer service on the front end. However, the actual move was the worst moving experience I have ever had.

Everything up to the actual move was great, but once the two guys got there is was all downhill. Very nice men, but absolutely the worst movers I have ever used - and I have moved a lot.

It's as if they were trying to drag the move out as long as possible. I have never, ever seen movers move SO SLOWLY and seem confused by every object. I had just broken my toe and was moving items up and down the stairs faster than they were because it was more painful to watch than to walk on a broken foot. There was a great deal of just standing around and I had to insist they back the truck into our giant driveway rather than taking each item an extra 100yds out to the street. They damaged a chest of drawers beyond repair, it had to be scrapped, and also smacked items against stairs and doorways regularly - there was damage to walls and doorjambs as well.

I expect movers to be expeditious and know how to handle large objects - AT A MINIMUM. I have never, ever had a single item broken before - and this item wasn't even heavy or difficult to move. I don't expect to need to give them direction and walk around on a busted foot faster than they do. When I did complain to the company, not the slightest hint of an apology.

In my many, many, many moves this was by far the worst experience I have ever had. If you want great movers use Can't Stop Moving. I used them for a smaller move and wished I had stuck with them. They seem more expensive but move fast and don't break your stuff so you save in the end. read less